Web Design Terms and Conditions
The following terms and conditions apply to all web site
design services offered by Forest Software. By ordering
services from Forest Software you are agreeing to the
following terms and conditions.
- We reserve the right to refuse to construct a web site
which we may judge as unfit due to content or otherwise.
This includes, but is not limited by, sites containing adult
oriented material such as pornography, sites which promote
hatred towards persons belonging to any ethnic group, religion
or sexual orientation and sites which infringe copyright
or are contrary to UK laws.
- The acceptance of a commission shall be deemed as a contractual
agreement between the client and Forest Software .
- Forest Software cannot always guarantee to start work
immediately on a commission but will arrange a date with
the client as to when work can commence.
- All material, both text and images, supplied by the client
and used in the construction of the client's web site, will
remain the client's property. All such material will be
assumed to be the property of the client and free to use
without fear of breach of copyright laws.
- The copyright for all material provided by Forest Software , such as HTML code, graphics, photographs and text,
will remain the property of Forest Software until such
time as payment has been made in full whereupon they will
become the property of the client.
- Forest Software makes every effort to design pages
which display acceptably in the most popular current browsers,
but cannot accept responsibility for pages which do not
display acceptably in new versions of browsers released
after pages have been designed.
- Forest Software will submit a client's website to
several of the major search engines as part of the design
commission. If a client wishes Forest Software to promote
a web site as a separate commission, Forest Software
will make every reasonable effort to promote the website
effectively but cannot guarantee high placings in search
engine results.
- Forest Software can accept no responsibility or liability
if any search engine, online directory or search site, submitted
to as part of a web site promotion commission, chooses not
to list a client's web site.
- Forest Software will initially place the client's
website on one of Forest Software 's demonstration servers
during in order that the client may view and comment upon
the website's progress. When both Forest Software and
the client agree that the website meets the criteria agreed
during the commissioning process, Forest Software will
invoice the client for the full amount due for the commission.
On receipt of payment, Forest Software will publish
the website on the client's server, or provide the source
code for the site via a download (or cd-rom disk) for the
client to upload.
- If at any point during the Website Development Cycle a
client wishes to cancel, they may do so but will be invoiced
an amount that Forest Software judges to be proportional
to the amount of work completed on the commission.
- If, during the Website Development Cycle, the client does
not supply the content required in order to complete the
commission within a reasonable amount of time, Forest Software will consider that the client wishes to cancel the commission.
- Forest Software expects payment by cheque, credit
card or cash within 14 days of the date on the invoice.
- Any payment returned by the bank or credit card company
will incur a £25 administration charge. This will
be invoiced and will be added to the total outstanding
debt
owed by the customer.
- Forest Software does not undertake to maintain or
update a client's website as part of the design commission.
If a client wishes Forest Software to maintain or update
a web site as a separate commission, Forest Software
will negotiate with the client a maintenance contract appropriate
to the amount of work required. Web site maintenance may
also be undertaken on a time and materials basis if the
client so wishes.
- Forest Software reserves the right to alter prices
at any time without notice. If a client has commissioned
any services from Forest Software prior to a change
in prices, that commission will not be subject to any increase,
but any subsequent commission may be subject to an increase.
- By agreeing to these terms and conditions your statutory
rights are not affected.
Forest Software reserves the right to change or modify
any of the terms and conditions contained in the Terms and
Conditions.
If you have any complaints about the quality
of service you have received from Forest Software please
e-mail the development
director , or write to us at
Forest Software
Hadleigh House
9 Pembroke Grove
Glinton
Peterborough
PE6 7LG
Telephone : 0870 747 4943 - Please note
that we do not accept unsolicited sales calls on this number
stating the full nature of your complaint. We take customer
satisfaction very seriously and will investigate your complaint
promptly and thoroughly.
T&C last updated 16th November 2004
